Customer Service

Shipping & Delivery

We ship all products using the United States Postal Service. Please allow 5 business days for order processing. Any orders placed for passes, tickets or donations do not require shipping.

Privacy & Security

Please see our Privacy Policy for details about how we protect any personal information that you provide. Our online store fully authenticated and secured. See the Comodo logo in the bottom right-hand corner of this web page for details.

Returns & Replacements

All merchandise sales are non-refundable. Passes and Tickets are refundable if you contact us at least 48 hours before the start of the event.

Payment, Pricing & Promotions

Special pricing and promotions are valid only for the dates indicated in the product details. Once the promotional dates have passed, special pricing will not be honored.


If you still have questions, please contact us.

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